Shipping Policy

At Durable Furniture, we are committed to delivering your furniture safely and efficiently.

Delivery Method

All orders are shipped using a trusted courier service to ensure your items arrive in excellent condition and on time.

Free Shipping Offer

We offer FREE standard shipping on orders of R10,000 or more for customers located in:

• Gauteng

• North West

This free shipping applies only to standard courier deliveries within these regions.

Shipping Fees

For orders below R10,000, or for deliveries outside Gauteng and North West, shipping costs will be calculated at checkout based on your location and order size.

Delivery Timeframes

• Standard delivery: 3–7 business days (depending on your location).

• Delivery times may vary during peak seasons, sales, or unforeseen courier delays.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.

Important Notes

• Deliveries take place on business days only (Monday to Friday, excluding public holidays).

• Customers must ensure that delivery addresses and contact details are accurate to avoid delays.

Failed Deliveries

If delivery cannot be completed due to incorrect address or customer unavailability, additional delivery charges may apply for re-attempts.